SuperOps, a pioneering AI-driven IT management platform, has raised $25 million in Series C funding to accelerate its AI innovations, expand globally, and empower IT teams with cutting-edge technology. The latest round was led by March Capital, with continued support from existing investors Addition and Z47, bringing SuperOps’ total funding to $54.4 million. This milestone reinforces SuperOps’ rapid growth, having tripled its customer base and expanded into 104 countries over the past year.
With this fresh infusion of capital, SuperOps is making a bold move into the broader IT market with the launch of its AI-powered Endpoint Management tool, designed to help internal IT teams streamline operations, reduce costs, and boost efficiency. Having already disrupted the Managed Service Provider (MSP) industry, SuperOps is now extending its expertise to empower IT teams worldwide.
A New Era in IT Management
Founded in 2020 by serial entrepreneurs Arvind Parthiban and Jayakumar Karumbasalam, SuperOps is a unified PSA-RMM (Professional Services Automation and Remote Monitoring & Management) platform built for MSPs and IT teams. With an emphasis on automation, intelligence, and customer success, SuperOps enables IT professionals to streamline workflows, enhance service delivery, and scale their businesses efficiently. Backed by leading investors March Capital, Addition, Z47, Elevation Capital, and Tanglin Venture Partners, SuperOps is on a mission to transform IT operations through AI innovation.
“Our mission is to empower IT teams with AI-driven tools that eliminate inefficiencies and unlock new levels of productivity,” said Arvind Parthiban, Co-Founder & CEO of SuperOps. “After transforming the MSP space, we’re excited to bring the same power to internal IT teams with our new Endpoint Management tool. The early demand proves this is the future of IT operations.”
SuperOps’ impact on the industry is undeniable. The platform is already used by businesses in over 100 countries, helping IT teams replace 10-15 outdated tools, cut operational costs by 40%, and achieve 80% fewer customer calls while reducing technician workloads.
Introducing Monica: AI-Powered IT Support
At the heart of SuperOps’ innovation is Monica, a hyper-contextual AI super agent that delivers real-time insights, automates repetitive workflows, and enhances decision-making. By analyzing historical IT data, Monica allows teams to reduce downtime, resolve tickets faster, and proactively prevent issues before they escalate.
“AI is no longer just a ‘nice-to-have’—it’s the backbone of modern IT operations,” added Parthiban. “With Monica, IT teams have the intelligence and automation needed to operate at peak efficiency.”
Fueling Growth and Innovation
The $25 million Series C funding will be used to:
- Advance AI research and development to further refine SuperOps’ automation and predictive capabilities.
- Expand globally, bringing its platform to more MSPs and IT teams across new regions.
- Enhance mid-market and enterprise offerings, providing scalable solutions for larger IT operations.
“The SuperOps team has built a revolutionary AI-powered IT management platform,” said Ravi Rajamony, Vice President at March Capital. “Their expansion into Endpoint Management is a game-changer for internal IT teams, and we’re thrilled to support their journey.”
Why IT Teams Choose SuperOps
SuperOps is more than just another IT management tool—it’s an AI-driven solution designed for modern MSPs and IT teams. The platform includes:
- Comprehensive Endpoint Monitoring – Get real-time visibility across Mac, Windows, and Linux devices.
- Automated Patch Management – Keep devices secure from vulnerabilities with hands-free updates.
- Network Monitoring – Ensure network health and prevent outages with proactive alerts.
- AI-Powered Help Desk – Manage service requests effortlessly and enhance customer experience.
- Policy Management – Enforce IT best practices and compliance through automated policies.
A Vision for the Future
SuperOps’ success is driven by its relentless commitment to redefining IT operations. As IT spending is projected to reach $5.74 trillion in 2025, the demand for AI-powered, efficient, and cost-effective IT management solutions has never been higher.
“SuperOps is not just about software—it’s about enabling IT professionals to focus on what matters most: delivering exceptional service and driving business growth,” said Todd Arfman at Addition. “We are proud to support their mission to revolutionize IT operations.”
With a customer-first approach, powerful AI capabilities, and a clear vision for the future, SuperOpsis well-positioned to dominate the IT management space. The company’s latest funding round marks an exciting chapter in its journey—one that promises to shape the future of IT operations worldwide.
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